Where we ship
We currently ship to the United States only. Enter your delivery address at checkout to confirm that shipping is available for your order. We are not currently accepting shipping orders for other countries.
Shipping charges
We currently offer shipping to eligible United States addresses. Standard shipping is $3.99, with free shipping for qualifying merchandise subtotals of $25 or more after discounts. Final available services, shipping charges and any applicable taxes are shown before payment.
Processing: Details will be published before orders open.
Estimated transit after dispatch: Details will be published before orders open.
Review the shipping charge and order total displayed at checkout before paying.
Processing and transit
Order processing: Details will be published before orders open.. Estimated carrier transit after dispatch: Details will be published before orders open.. Processing and transit are separate stages. Any delivery estimate shown with your order should be read together with these stages. We do not promise a delivery date unless it is expressly confirmed for your order.
Order and address changes
Please enter a complete and accurate shipping address. If you notice an error or want to cancel or change an order, contact Customer contact details will be published before orders open. with your order number as soon as possible. We will check whether the change can still be made. Once an order has been handed to the carrier, changes or cancellation may no longer be possible; the returns process remains available where applicable.
Tracking
You can check the order using our Order Tracking page and the order number and billing email used at checkout. If a carrier tracking number has been supplied, use it with the carrier’s tracking service for transit updates. New tracking information may not appear immediately after a parcel is handed over.
Delays and orders not shipped on time
If we cannot ship within the time promised for your order, we will notify you, explain the delay, and offer a revised shipping date for your agreement or the option to cancel for a prompt refund of the unshipped order. We will not treat a general statement about possible carrier delays as permission to hold an unshipped order indefinitely.
Missing, damaged, or incorrect deliveries
Contact Customer contact details will be published before orders open. if your parcel has not arrived by the expected delivery window, the tracking record is unclear, or the goods arrive damaged or incorrect. Include your order number and, where helpful and available, photographs of the item and packaging. We will investigate and work with you on the appropriate remedy. Please keep the packaging while the issue is reviewed. This request does not restrict any applicable statutory rights.
For returns after delivery, see our Refund and Returns Policy.